In-App Announcement - Game Access Issue Resolution

posted 4 months ago - Comment this post
Thank you for playing FINAL FANTASY Record Keeper.

The following issues were experienced by some players.

▼Issue 1
・A black screen was displayed upon launching the game, and it was not possible to log in.

■Times Affected
5:00 AM 4/27 PST (1:00 PM 4/27 UTC) - 5:00 AM 5/1 PST (1:00 PM 5/1 UTC)

■Resolution
The issue has now been resolved.
To make up for the login bonuses missed during the times affected, 10 Mythril will be sent to each player.
A further 5 Mythril will be sent to each player for any inconvenience caused.
In addition, the following events and Relic Draws that were held during the times affected by the issue will be reopened for the times below.

■5:00 PM 5/19 PST (1:00 AM 5/20 UTC) to 4:59 PM 5/26 PST (12:59 AM 5/27 UTC)
・Women of the World event
・Women of the World Relic Draw
・Multiplayer Campaign
・Multiplayer Campaign Relic Draw
・Conquer Leviathan (IV) raid dungeons
・Conquer Ifrit (VIII) raid dungeons
・Conquer the Mandragoras (XII) raid dungeons
・Conquer Orthros (VI) raid dungeons

■5:00 PM 6/2 PST (1:00 AM 6/3 UTC) to 4:59 PM 6/9 PST (12:59 AM 6/10 UTC)
・Family Secrets event
・Family Secrets Relic Draws
・Conquer Gaffgarion (FFT) raid dungeons
・Conquer Belias, the Gigas (FFT) raid dungeons

▼Issue 2
・The samurai ability Hailstorm was released earlier than originally planned.

■Resolution
The Hailstorm ability will be left in its present state.
It will also be available in the Fat Chocobo's Gysahl Exchange for a limited time.


Due to the delays in resolving the issues detailed above, the following campaigns will be held as a sign of our appreciation of your patience and understanding.

・Double Gysahl Greens Campaign
・Special Login Bonus

Further details will be available in upcoming announcements.


We would like to express our appreciation for your support, and we hope you continue to enjoy playing FINAL FANTASY Record Keeper.

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Current events


The Feast of Souls
(FF VII)
Until September, 20th


The Dark Mage
(FF IV)
Until September, 26th


Conquer Argath
(FFT)
Until September, 28th


Jump Start Dungeon (FFT)
(FFT)
Until September, 28th


Conquer Isilud
(FFT)
Until September, 28th


Sworn by Steel
(FFT)
Until September, 28th


Newcomers' Dungeons - FF VII
(FF VII)
Until August, 9th


Newcomers' Dungeons - FF X
(FF X)
Until August, 12th


Newcomers' Dungeons - FF XIII
(FF XIII)
Until August, 16th

Current Relic Draws


Sworn by Steel Relic Draw

Until September, 28th [ Simulator ]


Sworn by Steel Relic Draw II

Until September, 28th [ Simulator ]


Keeper's Armor Choice Vol. 2

Until September, 30th [ Simulator ]